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U.S. Consultants needing assistance, please call the Consultant Care Center at 1-800-872-5520.
Canadian Consultants needing assistance, please call the Consultant Care Center at 1-800-943-8084.
BeautiNet Logon Assistance
1. At the top where it says “Address” type in www.beautinet.com/logintest.html. For example “Address: www.beautinet.com/logintest.html”. Press “enter” on your keyboard.
2. To Log into BeautiNet enter your Consultant number and your personal I.D. number. Click on either "Sign In USA" or "Sign In Canada".
3. If an error message appears starting "Access Denied"; either your Consultant number or PIN was entered incorrectly. Select the "Back" button on your browser and try entering your information again. Make sure you do not have "CAPS LOCK" selected on your keyboard.
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If you see: "Sorry! You couldn't sign in to BeautiNet because: Your web browser doesn't provide referring page."
Solution: For Norton Anti-Virus Security or Firewall users please follow these instructions.
- Double click on your Norton Personal Firewall icon
- Select Privacy Control
- Click on Custom level
- Uncheck the Enable Browser Privacy button
- Then click OK, close Norton, and restart computer.
- Return to
 and try to log on again.
Solution: For Zone Alarm users please follow these instructions.
- Zone Alarm: In the Privacy Settings, under Cookie Control, click Custom, then uncheck "Remove Private Header Information"
If you see: "Need to enable cookies"
Solution: In order to login to BeautiNet, you must allow your web browser accept cookies. Follow these steps:
For Netscape Navigator users:
- From the Edit menu, choose Preferences.
- Under the Privacy & Security category, click Cookies
(If no subcategories are visible, double-click Privacy & Security to expand the list.).
- Select Enable cookies based on privacy settings.
- Click Ok button.
For Internet Explorer users:
- Open Internet Explorer.
- On top click on Tools.
- Click on Internet Options.
- Click on the Privacy Tab at the top.
- Click on the Advanced Level Button.
- Select the box that says “override automatic cookie handling and make sure that the First-and Third party cookies are set to “Accept” and the always allow session cookies box is checked.
- Make sure the privacy setting level is not set to "High" or "Block All Cookies". Otherwise, move the slider to select "Medium" or "Medium High" level. "Medium" level is the default setting of IE.
- Click “ok” and then “ok” again and the boxes will close.
- Return to
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You might also need to clear your history and cache through your browser.
For AOL users (option 1):
Clear the Browser Cache and uninstall the Adapter:
- Click START, select Programs, select America Online or CompuServe, then click SYSTEM INFORMATION. The window will take a moment to open. If System Information isn't listed, click Start, then click Run. Type AOLsysinfo or CSsysinfo, then click OK.
- On the System Information window, click the UTILITIES tab.
- Click CLEAR BROWSER CACHE until the Current Cache Size shows 0KB, then click UNINSTALL AOL ADAPTER. The Current Cache Size may take a moment to drop to 0KB. NOTE: If you receive the message "The Internet Adapter was successfully uninstalled", or "The Internet Adapter has already been uninstalled", click OK. If you are prompted to insert your Windows CD, click OK, then click Cancel. If you are prompted to restart the computer, click YES.
- Click CLOSE.
- Click START, then click SHUT DOWN.
- Select Restart, then click OK.
- After the computer has restarted, start AOL or CompuServe.
- Click YES. The Adapter files will be rebuilt.
- Click OK to restart. After the computer restarts, AOL or CompuServe will start automatically.
or try:
For AOL users (option 2):
- Go to Start, click on Control Panel, then click on Internet Settings.
- On General tab under Temporary Internet Files section, there will be a Delete Files button in the middle of the page, click on it, check in the box that says delete all offline content, then click ok button.
- Next, on the General tab, a history section, days should be keep in history: 20, if it says something else, click on down or up arrow to change to 20 days and click on Clear History button, a pop up will come up that says: are you sure you want Windows to delete your history of visited Web sites? Click Yes.
- Then close Internet Explorer by clicking on the X on the right top corner and reopen Internet Explorer again and return to
For Netscape users:
- Select Edit, then Preferences, then click on + sign next to Advanced on the left hand navigation bar.
- click on the word "Cache"
- hen to the right will be 2 buttons Clear Memory Cache and Clear Disk Cache. Click both of these buttons and click OK on the pop up message to verify the clearing of cache.
- When this is complete, there is a sentence below this that says "Document in cache is compared to document on network:". There are 3 options to choose from make sure you have checked EVERY TIME.
- return to
For Internet Explorer users:
- Open Internet Explorer, click on Tools, then click on Internet Options. On the General tab under Temporary Internet Files section, there will be a button in the middle of the page that says Delete Files. Click the delete files button and a pop up will come up, check in box that says yes delete all offline content, then click ok button. Then on the General tab under Temporary Internet Files section, click on Settings (next to the Delete button) and make sure that button is checked to Check for Newer Versions of Stored pages "Every time you start Internet Explorer." Then click OK at the bottom.
- Next, on the General tab, a history section, days should be keep in history: 20, if it says something else, click on down or up arrow to change to 20 days and click on Clear History button, a pop up will come up that says: are you sure you want Windows to delete your history of visited Web sites? Click Yes. Then close this Internet Explorer session by clicking on the X on the right top corner and reopen Internet Explorer again and retur to
If you have further questions, please contact the Consultant Care Center at 800-872-5520 or email us at bacmanagement@beauticontrol.com
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